Main Water Line Replacement & Installation in North Carolina

Low water pressure, rusty water, or hidden leaks can quietly damage your home and increase bills. HEC Plumbing quickly locates the problem and provides safe, professional water line replacement to restore your home’s water supply.

Book Water Line Service

A leak between the street meter and your house is more than just a wet lawn, it’s a financial emergency. You might see a sudden spike in your utility bill or notice your water pressure dropping to a trickle.

The thought of digging a massive trench through your driveway or landscaping is terrifying. HEC Plumbing specializes in trenchless water line replacement. We install durable new pipes underground without the destruction, restoring your home’s clean water supply fast.

How to Spot a Leak Between the Meter and House

The pipe buried in your yard is under constant pressure. When it fails, the signs are usually visible if you know where to look. HEC Plumbing advises you to watch for these symptoms:

Unexplained Puddles

Is there a soggy spot in your yard even though it hasn't rained? This "swamp" confirms a break in the service line is pumping water into the soil.

The Sound of Rushing Water

Can you hear a hissing or running sound near your foundation? This noise indicates water is escaping the pipe at high velocity.

Sudden Drop in Water Pressure

If your shower feels weak and the faucets are slow, the line is compromised. A major leak diverts the pressure before it reaches your taps.

Discolored Water

Brown or rusty water suggests dirt or corrosion is entering your clean water supply through a crack in the line.

Skyrocketing Water Bills

If your usage is normal but the bill is triple the usual amount, the problem is likely underground.

Water Line Emergency? Call Now

Call (980) 350-6767

Why Do Water Lines Fail in North Carolina?

The "NC Special": Polybutylene & Old Pipes. Our state has unique challenges that destroy water lines faster than in other regions.

Polybutylene ("Blue Pipe")

Between 1978 and 1995, thousands of homes in Raleigh, Charlotte, and Greensboro were built with this defective plastic pipe. It becomes brittle from chlorine and bursts without warning. We replace these "ticking time bombs" daily.

Shifting Clay Soil

North Carolina’s heavy red clay expands when wet and shrinks when dry. This constant movement shears rigid copper and PVC pipes underground.

Tree Root Intrusion

Thirsty roots wrap around your water line and crush it to get to the moisture inside.

Our Installation Methods

Trenchless Technology vs. Traditional Digging. We offer two ways to install your new water service line.

1. Trenchless Directional Boring

(Recommended)

Save your lawn and driveway.

The Process: We use a horizontal boring machine to drill a small tunnel underground from the meter to your house.

The Benefit: We pull the new pipe through this tunnel without digging a trench. Your landscaping remains untouched.

Best For: Homes with expensive driveways, established gardens, or retaining walls.

2. Traditional Excavation

(A cost-effective solution)

For open yards.

The Process: We use a mini-excavator to dig a narrow trench and lay the pipe manually.

The Benefit: It is sometimes lower cost if the ground is clear of obstacles.

Best For: New construction or yards with simple grass that is easily replaced.

Materials We Use

Upgrading Your Home’s Plumbing. We replace old, corroded pipes with modern materials guaranteed to last.

PEX Piping

(Cross-linked Polyethylene): The gold standard for underground water lines. It is flexible, so it moves with the shifting clay soil instead of breaking. It resists scale buildup and chlorine corrosion.

Copper Piping (Type K)

A traditional, durable choice. We use heavy-duty Type K copper for homeowners who prefer metal piping, though it is more expensive than PEX.

HDPE

(High-Density Polyethylene): Ideally suited for long runs and trenchless installations. It is seamless, meaning there are no joints underground to leak.

Why Choose HEC Plumbing?

Fast, Clean, and Reliable.

Licensed & Insured

Water line work requires a permit. We handle all city inspections and code compliance for you.

10-Year Parts & Labor Warranty

We stand behind our installations. You get peace of mind knowing your new line is protected.

Minimal Disruption

We aim to complete most replacements in a single day so you aren't left without water overnight.

Burst Water Line? Get Help Now

Don't let a hidden leak drain your bank account. HEC Plumbing provides free estimates for main water line replacement. Our experts are ready to upgrade your system.